Each Minglewood Arts product is one-of-a-kind, made especially for you; please check your order carefully before submitting it. After placing your order, you have 24 hours after we email you your layout to cancel or request any changes. After that period, there are no refunds or returns. Because we make each product to order, please expect it to take five to ten days for your item(s) to be shipped. If you need your order more quickly, please contact us to make arrangements at email@example.com.